DATA
PROTECTION
NOTICE

Personal Data Protection Policy
 QReate Kitchen Solutions
Effective Date: 30/12/2024

1. Introduction

QReate Kitchen Solutions (referred to as "QReate," "we," "our," or "us") is committed to safeguarding the personal data of our clients, partners, and visitors in compliance with Singapore’s Personal Data Protection Act (PDPA). This Personal Data Protection Policy outlines how we collect, use, disclose, and protect your personal data.

By engaging our services, visiting our website, or otherwise providing your personal data to us, you consent to the terms of this policy.

2. Scope

This policy applies to all personal data collected by QReate Kitchen Solutions in connection with the provision of our services, including through our website, email communications, phone calls, and in-person interactions.

3. What Personal Data We Collect

The personal data we collect may include, but is not limited to:

  • Contact Information: Full name, email address, phone number, and mailing address.

  • Business Information: Company name, business address, job title, and other business-related details.

  • Service-related Data: Information provided in relation to our services, including kitchen layouts, designs, or operational preferences.

  • Website Usage Data: IP address, browser type, pages visited, and other online identifiers through cookies (see Section 7).

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide our consultancy services and fulfill your requests.

  • To communicate with you about our services, updates, or promotions.

  • To process billing, payments, and grant applications.

  • To comply with legal and regulatory obligations.

  • To improve our website, services, and user experience.

5. Disclosure of Personal Data

We may disclose your personal data to the following third parties when necessary:

  • Service Providers: Third-party vendors or contractors engaged to assist in providing our services (e.g., subcontractors, equipment suppliers).

  • Regulatory Bodies: Government authorities or law enforcement when required by law.

  • Business Partners: Collaborators involved in specific projects or grants.

We ensure that all third parties adhere to confidentiality and data protection obligations.

6. Security of Your Personal Data

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Secure storage of physical and electronic records.

  • Encryption of sensitive data during transmission.

  • Access controls and regular staff training on data protection.

7. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to collect information about how you use our site. You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Retention of Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

9. Access and Correction Rights

You have the right to:

  • Access your personal data held by us.

  • Request correction of any inaccuracies in your data.

To exercise these rights, please contact us at the details below. We may require proof of identity to process your request.

10. Withdrawal of Consent

You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us. Please note that withdrawing consent may impact our ability to provide certain services.

11. Contact Us

If you have any questions, concerns, or requests regarding this policy or your personal data, please contact our Data Protection Officer (DPO):

  • Email: Teddy@qreatekitchensolutions.com

  • Phone: +65 8492 1993

  • Mailing Address: 60 PAYA LEBAR ROAD

    #07-54

    PAYA LEBAR SQUARE

    SINGAPORE (409051)

12. Updates to This Policy

We may update this Personal Data Protection Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on our website.

By engaging QReate Kitchen Solutions or using our website, you acknowledge that you have read and understood this policy.